Transitioning to a Remote Workforce: Making the Move and Lessons Learned

Posted on April 13, 2020 by Nathanael Dick

There were more than 90 engineers working on DornerWorks campus in early March when, in less than a week, they all were working from home. Because the team planned for unexpected situations, they were prepared to work remotely without losing momentum.

None of this would have been possible without the entire DornerWorks team being prepared.

A rigorous business continuity plan has prepared DornerWorks to transition to a remote work environment.

Business continuity plan

A rigorous business continuity plan keeps the company ready to respond to all unexpected circumstances, including the scenarios that have played out during the Novel Coronavirus (COVID-19) crisis. DornerWorks reviews and updates this plan regularly to make sure that the plan and information is up to date.

Working remotely

Travel restrictions prompted DornerWorks engineers and support staff to relocate their offices to their own homes, but they are still able to successfully communicate, collaborate, and create. New build machines were made available and access to code bases in development was extended through a virtual private network.

Shelter-in-place recommendations have led DornerWorks engineers and support staff to work remotely from home offices.

DornerWorks Information Technology team knew early on that the right equipment and infrastructure was vital to maintaining a flexible work environment. Each engineer has been provided with a state-of-the-art computer capable of performing in remote and on-site work environments. Despite being absent from the office, as DornerWorks staff and millions of others follow quarantine recommendations, development has continued without delay.

DornerWorks IT has implemented advanced security measures while engineers and support staff work from home.

Data security

DornerWorks IT provided the resources, tools, and communication to make sure data was and remains safe during the remote transition. The IT team has increased precautionary measures regarding exploitation of the virus, like email scams, and monitors all network traffic to ensure data is kept safe. The team has also deployed rigorous security tools to protect company and customer data, and continues to communicate to employees on how to stay secure working remotely.

Maintaining communication

Throughout this process, DornerWorks IT and the rest of the company has learned the importance of maintaining communication. Face to face meetings have been replaced by teleconference and standups by team chat. A dozen or more faces are now visible in online meetings throughout the day, and collaboration with clients has been augmented by new channels of secure communication.

Shelter-in-place recommendations have led DornerWorks engineers and support staff to work remotely from home offices.

Stability in uncertain times

DornerWorks leadership was prepared to make challenging decisions when travel restrictions were first put in place, and quickly responded to the changing needs that required us to work from home. Leadership continues to remain in close contact with DornerWorks employees and customers as the crisis nears an end.

In a time of uncertainty and frustration, innovation is more important than ever before. When engineering complexities have you and your team overwhelmed, DornerWorks provides innovation to help you turn your ideas into reality, change your customers’ lives for the better and grow your business. Contact us today and schedule a meeting to discuss your product goals.

Nathanael Dick
by Nathanael Dick
Senior Manager – IT & Security
Nathanael Dick is Senior Manager of IT & Security for DornerWorks.